EU Roaming Emergency Contacts
Below is a list of EU Roaming Alternative Emergency Contact means
Public warnings may be received when roaming in the EU, if the Member State has a system in place. Information on Public Warning Systems (PWS) or mobile applications available is available from the Body of European Regulators for Electronic Communications (BEREC) website which can be accessed on the following link: www.berec.europa.eu/en/pws
112 is the free emergency number in the EU. Some EU countries may have alternative means of access to emergency services when you are roaming. The information provided is sourced from the Body of European Regulators for Electronic Communications (BEREC) website which can be accessed on the following link:
www.berec.europa.eu/en/emergency-means
Austria
Emergency calls voice
112 European emergency number (Police).
122 Fire brigade.
144 Ambulance.
140 Mountain rescue.
Messaging
Text based emergency chat is available on the “DEC112” app where you can chat with the emergency call centre.
Emergency Applications
The “DEC112” app where you can chat with the emergency call centre is available on the website browser on the following link:
The App is also available in the Apple Appstore and Google Playstore:
iOS/Apple
Appstore:DEC112 2.0 im App Store (apple.com)
Android/Google
Playstore:DEC112 2.0 – Apps on Google Play
Beligum
Emergency calls voice
112 European Emergency Number.
Messaging
For texting to urgent medical assistance and
police assistance, 4-digit numbers are used which are distributed through deaf
and hearing representative organisations to their membership or by requesting
the information from the emergency service. Further information can be found on
the following websites: https://www.ibz.be/nl and https://www.112.be/. Text based emergency is available on the on the “112 BE” App. The App has enhanced location (using GNSS) which allows for communicating additional (medical) information when emergency communication is set up.
Emergency Applications
The App is also available on the Apple
Appstore and Google Playstore, enter "app 112 be" as search item, download and register.
Bulgaria
Emergency calls voice
112 European Emergency Number.
Emergency Applications
The “112 mvr” app provides citizens with hearing and/or speech impairment with quick and easy access to the 112 Emergency number. You must register for the service. Once registration is active, users can sign in the application to make a connection (establish a chat session) with an operator of the 112 Emergency number.
The App is available on website browser on the
following link: https://112.mvr.bg/#/sign-in
The Mobile App is available on the Apple Appstore and Google Playstore.
iOS/Apple Appstore:
https://apps.apple.com/bg/app/112-bulgaria/id1450618524
Android/GooglePlaystore:
https://play.google.com/store/apps/details?id=bg.mvr.help112
Cyprus
Emergency calls voice
112 European Emergency Number (Police, Ambulance and Fire Department).
Czechia
Emergency calls voice
112 European Emergency Number.
150 Fire Brigade.
155 Emergency Medical Service (Ambulance).
158 Police.
Messaging
Emergency SMS for roaming end-users is available on a dedicated long number. The long number is +420 720 000 112. You must ensure that outgoing SMS are not blocked by the service provider and a SIM card is inserted in the phone or device.
Germany
Emergency calls voice
112 European Emergency Number.
110 National Emergency Number requiring police.
Denmark
Emergency calls voice
112 European Emergency Number.
Messaging
There is long text number for emergency services. The long number is only available upon request from deaf and hearing representative organisations. While technically usable by roaming customers, the long number is practically not available to roaming customers at present due to the request process and lack of publicity surrounding the long number.
Finland
Emergency calls voice
112 European Emergency Number.
Messaging
SMS Messaging to 112 is available for all user groups with Finnish mobile connections, roaming access under is under development. SMS messages are allowed for preregistered users to the number 112.
EmergencyApplications
The “112 Suomi” application allows users to make emergency voice calls. The App is available on website browser on the following link: https://112.fi/en/112-suomi-application.The App is also available on the Apple Appstore and Google Playstore.
Estonia
Emergency calls voice
112 European Emergency Number.
The Emergency Centre has an emergency number 6000112, which can be called from outside Estonia.
The Emergency Centre also operates a 24/7 national information telephone number 1247, which offers information and advice in situations where life, health and property are not at risk. This short number also has a long number 6001247 for calling from abroad.
Spain
Emergency calls voice
112 European Emergency Number.
Emergency Applications
A video call via an App, PC or other means is established with an interpreter, who in turn calls appropriate PSAP. Chat is also possible. More information at is available on the following link: https://svisual.org/indexSSL.html
The App is also available on the Apple Appstore and Google Playstore
iOS/Apple
Appstore video call:
https://apps.apple.com/es/app/svisual/id600574299
iOS/Apple
Appstore, calls (voice) and chat:
https://apps.apple.com/es/app/alertcops-5-0/id1273718252?ign-itscg=30200&ign-itsct=apps_box
Android/Google
Playstore video call:https://play.google.com/stor /apps/details?id=com.CESTEL.FCNSEMobileAppDroid&hl=es
Android/Google
Playstore calls (voice) and chat:
There is also an app to report incidents to the police and civil guard that includes chat conversation. More information at https://alertcops.ses.mir.es/publico/alertcops/
France
Emergency calls voice
112 European Emergency Number.
Real time text or total conversation
Real time text or total conversation is available on the “Urgency 114” App where you can chat with the emergency call centre. The real time text App is available on the website browser on the following link: https://www.info.urgence114.fr/
Emergency Applications
A Mobile App is also available in the Apple Appstore and Google Playstore. The App features messaging, real time text, total conversation and voice.
The real time text App is available on the website browser on the following link: https://www.info.urgence114.fr/
iOS/Apple Appstore:
https://apps.apple.com/fr/app/114/id1437499014
Android/Google Playstore:
Greece
Emergency calls voice
112 European Emergency Number.
Messaging
SMS Messaging to 112 is available for all user groups with Finnish mobile connections, roaming access under is under development. SMS messages are allowed for preregistered users to the number 112.
EmergencyApplications
The “112 Suomi” application allows users to make emergency voice calls. The App is available on website browser on the following link: https://112.fi/en/112-suomi-application.The App is also available on the Apple Appstore and Google Playstore.
Croatia
Emergency calls voice
112 European Emergency Number.
Messaging
Emergency SMS for roaming end-users is available on a dedicated long number. The long number is +385 98 8100 112.
The SMS from any part of the territory of Croatia is received at the Civil
Protection Operations Centre. It is responsible to communicate with SMS
end-user and is territorially responsible PSAP which alerts emergency services.
Croatian telecom providers have informed their roaming partners that calls /
messages to 112 (full number +385988100112) in Croatia are not charged, but the
billing still depends on the roaming partner.
Hungary
Emergency calls voice
112 European Emergency Number.
Emergency Calls (Voice) call to 112: from landline and mobile phones to contact any emergency service: an ambulance, the fire brigade or the police. A specially trained operator will answer any 112 calls.
Iceland
Emergency calls voice
112 European Emergency Number.
Emergency Applications
Real time text chat is available on the "112" app. The App has report location and a deaf specific user interface design. The web browser is available on the following link: https://www.112.is/en/112-appid
Italy
Emergency calls voice
112 European Emergency Number.
Liechtenstein
Emergency calls voice
112 European Emergency Number.
117 Police.
118 Fire Brigade
143 Helping hand.
144 Ambulance.
145 Tox info. 147 Helpline for children and young people
Emergency Applications
A mobile App is available in the Apple Appstore and Google Playstore.
iOS/Apple Appstore:
https://apps.apple.com/ch/app/polizei-fl/id524685374
Android/Google Playstore:
https://play.google.com/store/apps/details?id=li.landespolizei.polizeiFl
Lithuania
Emergency calls voice
112 European Emergency Number.
Messaging
Customers of national mobile networks can contact emergency services by sending SMS message to number 112 without any pre-registration. The 112 SMS service is limited to Lithuanian SIM cards users only due to limitations of mobile networks.
Luxembourg
Emergency calls voice
112 European Emergency Number.
12112 European emergency number
113 Police
12113 Police
Messaging/other
SMS to 112 and fax to 112
Emergency Applications
The “GouvAlert.lu” mobile App is also available in the Apple Appstore and Google Playstore.
iOS/Apple Appstore:
https://apps.apple.com/de/app/gouvalert-lu/id1299114216
Android/Google Playstore:
https://play.google.com/store/apps/details?id=com.vp.manadrosiba&hl=lv
Latvia
Emergency calls voice
112 European Emergency Number.
Messaging/Relay Services
SMS to 112 accessible to customers of Latvian operators.
SMS Public Warning. In the case an emergency situation (text provided by the services involved in solving of emergency situation) is sent by the operators to their customers in case of the emergency
situation.
Emergency Applications
The purpose of the “Mana drošība” App is to take care of the safety of every resident of Latvia in both road traffic and the Internet. In addition to the ability to send messages and coordinates, the app includes several features that can be useful to everyone. There is a section about the behaviour of different road traffic situations that can be encountered by any road user. There is also a section dedicated to security issues related to the Internet environment.
A mobile App is also available in the Apple Appstore and Google Playstore.
iOS/Apple Appstore:
https://apps.apple.com/lv/app/mana-dro%C5%A1%C4%ABba/id1012389608
Android/Google Playstore:
https://play.google.com/store/apps/details?id=com.vp.manadrosiba&hl=lv
Malta
Emergency calls voice
112 European Emergency Number.
Messaging
Messaging SMS - +356 79770112
Emergency Applications
A mobile App is also available in the Apple Appstore and Google Playstore.
iOS/Apple Appstore:
https://itunes.apple.com/us/app/112mt/id1199470896?mt=8&uo=4
Android/Google Playstore:
Netherlands
Emergency calls voice
112 European Emergency Number
Messaging
Messaging SMS to 112, roamers can text (SMS) to number 112 and sign up by texting "aanmelden" and confirm with "aanmelden akkoord".
Further information can be found on the following link:
Relay Services
For Relay services (speech, text or video) by means of “Tolkcontact-app”.
The SIP is teletolk@kpnteletolk.nl.
A mobile App is available in the Apple
Appstore and Google Playstore. Further information can be found on the following link: Tolkcontact-app - Tolkcontact
Emergency Applications
The “112NL” App offers voice, video, photo and chat function which translates 109 languages into Dutch. The 112NL App is found in both Apple's Appstore and Google Playstore. For further information see the following link:
https://www.rijksoverheid.nl/onderwerpen/alarmnummer-112/vraag-en-antwoord/112-app-van-de-overheid
Norway
Emergency calls voice
112 European Emergency Number.
Messaging
Information on messaging SMS to emergency numbers is available on the following link: https://nodsms.no/
Due to technical challenges of roaming for short numbers, roaming end-users may use the following long Norwegian numbers to access the emergency SMS-service.
Fire:+4759555110
Police:+4759555112
Medical Emergency: +4759555113
Relay Services
Relay services to emergency services availability for roamers is subject to discussion with Telenor. Further information is available on the following link: https://www.teksttelefon.no/
Emergency Applications
For information on emergency applications private Apps see the following link: https://norskluftambulanse.no/hjelp113/ Information on access for roamers to be updated/considered.
Poland
Emergency calls voice
112 European Emergency Number.
Emergency calls (voice) 112 is an emergency number which is available free of charge throughout the European Union, both from landlines and mobile phones. The emergency number 112 can be dialled from a phone without a SIM card.
Emergency calls to 112 are received at Emergency Notification Centres by emergency number operators, who oversee the classification of the call and who make a parallel dispatch to the most appropriate emergency services. For further information see the following link:
https://www.gov.pl/web/mswia-en/emergency-number-112
Emergency Applications
Emergency applications App “Alarm 112” is intended to report all category incidents. It is dedicated for all end-users, including end-users with disabilities. The modular structure of the application makes it possible to select information
describing the emergency event by means of pictograms, send a notification of
such event to a PSAP and review the history of notifications. The graphical
user interface is based on pictograms developed with the involvement of deaf
people and emergency call takers. To use the mobile application, it isnecessary to download it free of charge and register (only for users with polish prefix numbers +48).Additional information is available on website:
https://www.gov.pl/web/mswia-en/alarm112-mobile-application
The application is available for Android and iOS operating system. This emergency application includes functions: App messaging and App real time text.
Registration to application for users of foreign mobile networks (other than
0048 phone prefix number) will be available from 1st of June 2023.
iOS/Apple Appstore:
https://apps.apple.com/pl/app/alarm-112/id1494297585
Android/Google Playstore:
https://play.google.com/store/apps/details?id=com.help.deafhelp
Portugal
Emergency calls voice
112 European Emergency Number.
Emergency Applications
The “MAI112” mobile App for deaf people is available in the Apple and Google Playstore. For further information see the following link: Home - Portal 112
iOS/Apple Appstore:
https://apps.apple.com/pt/app/mai112/id1486324916?l=en
Android/Google Playstore:
https://play.google.com/store/apps/details?id=io.cordova.mai112pt&hl=en&gl=US
Romania
Emergency calls voice
112 European Emergency Number
Emergency ApplicationsEmergency
Call 112 ("Apel 112") is the application developed by the PSAP operator, for mobile phones with Android and iOS systems, able to read the location information generated by the existing location services on the phone and transmit the geographical position of the phone to the 112 System.The application uses the data connection (Internet) and the location service of themobile phone to transmit to the 112 System the location information in AML (Advanced Mobile Location) format, containing the geographical coordinates of the mobile phone. The App is free of charge and can be downloaded to phonesfrom Google Play and AppStore.
IOS/Apple Appstore:
https://apps.apple.com/ro/app/apel-112/id1444872263
Android/Google Playstore:
https://play.google.com/store/apps/details?id=ro.sts.apel112
Sweden
Emergency calls voice
112 European Emergency Number
Messaging
Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom. Further information is available on the following link:
https://www.sosalarm.se/trygghet/viktiga-telefonnummer/112/112-for-tal--och-horselskadade/
Relay services
An End-user can contact the Swedish Relay Services: Video Relay Service, Text
Relay Service and Speech-to-speech Relay Service. The relay services can be
used for emergency communication to 112.
Video relay
The Video Relay Service can be called with SIP-addresses, mobile applications
(Android and Apple) & web application, and for the person using hearing and
Emergency Calls (Voice) with telephone numbers. Further information is
available on the following link: https://www.bildtelefoni.net
Text Relay
The Text Relay Service can be called with SIP-addresses, mobile applications
(Android and Apple) & web application, and for the person using hearing and
Emergency Calls (Voice) with telephone numbers. Further information is
available on the following link: https://www.texttelefoni.se/
Speech Relay
Speech-to-speech Relay Service can be called with telephone numbers on the following link: https://www.teletal.se.
Emergency applications
For mobile applications (Android and Apple) emergency communication to 112 see the following link: https://www.sosalarm.se/trygghet/112appen/
Slovenia
Emergency calls voice
112 European Emergency Number.
Other
The mobile application allows you to receive alerts or alarms about imminent dangers of natural and other disasters in the territory of the Republic of Slovenia. Informing and alarming people, which comes under
the jurisdiction of the Administration for Civil Protection and Disaster Relief of the Republic of Slovenia (ACPDR) is one of the services of the emergency call 112 – Reverse 112, which complements other services to ensure greatersafety of people.
The App can be downloaded from the Google Playstore on the
following link: https://play.google.com/store/apps/details?id=com.genasys.pssdev.sloveniaprod
For further information see the following link: https://112opozorilo.sos112.si
Slovakia
Emergency calls voice
112 European Emergency Number.
Messaging
SMS to European Emergency Number 112 universal access, no registration is needed.
