My Virgin Media App

Take control of your Virgin Media services at the touch of a button.

From installing new devices to sorting bills and so much more, the power is in your pocket with My Virgin Media App.

Download it for free now on the App Store (iOS) or Google Play (Android).

Bills are a breeze | Does wonders for your WiFi experience | Own your usage | In-app chat  with our agents

To enter: download the app, sign in to your account, find the competition on the home screen and tap “enter now”.

My Virgin Media mobile app Google Play link

My Virgin Media mobile app App Store link

Make payments in-app or set up a direct debit, so it’s automatically sorted next time.

You can also download a bill for reference, and track payment history and upcoming charges, so you always know exactly where you stand.

Manage your network, control your kids' access, and troubleshoot any connection issues from your phone.

It’s never been easier to ensure a seamless broadband experience for the entire household.

It’s simple to keep track of playtime – or log those working hours! My Virgin Media App gives you a complete overview of your broadband, home phone and mobile usage.

From hours and gigabytes to calls and texts, it’s all the info you need. That includes unbilled usage, so there are no surprises at the end of the month.

You can also compare monthly changes, making it easier to adjust your activity, allowing you to stay in control of your usage.

The support you need at the touch of a button.

If your tech know-know only goes as far as downloading an app, you’re in luck!

My Virgin Media App will help you set up all our products and services. So, it’s never been easier to get play underway.

Whether you’re getting to grips with your new Streaming remote or plugging in your Hub, we’ve no-nonsense guides for it all. Any further questions? We’ve integrated chat to answer them for you, with easy points of customer care contact.