How to track your order
Find out how to check the status of your order and track its delivery
Frequently asked questions
Who will deliver it to you, and how will you be notified?
Your equipment will be delivered by the courier company, DPD. They'll text and email you with a delivery date and provide you with a tracking reference number. They'll also give you a one hour delivery slot, so you'll know when to be in.
You can track & manage your delivery once you receive the delivery text & email from DPD.
How do you know when you will receive your order?
You should receive your order within two working days, but it depends on where you live and whether it is a very busy period like Christmas.
Quick tip: Don't forget you can change your delivery address after your order has been placed. Simply click on the manage your delivery option on the text or email from DPD.
You can track your delivery using the 'Track and Trace' service at https://dpd.ie/tracking and entering your tracking ID.
What should you do if a home delivery doesn't suit you?
You can reschedule the delivery date or update the delivery address once you receive the delivery text & email from DPD.
It may suit you better to collect your parcel at a time that's more convenient for you. Ever heard of DPD’s PUDO service? The no-hassle parcel pick up & drop off service.
There are 600 of these points nationwide, located in newsagents and petrol stations.
Simply click on the manage your delivery option in the text or email from DPD to select your preferred pick up point.
