Score your Red Friday Offer
Free JBL live Pro 2 earbuds.
Phones from FREE upfront.
Phone Deals
At Virgin we offer hassle-free mobile deals. We don't tie you to our network. Our phones come unlocked and with flexible payments.
To buy a phone online, you need to be registered on My Virgin Media. If you haven’t already done this, find out how. Check out our best new phones below!
Gift with purchase
When we offer a promotional gift with a phone purchase, your gift will be delivered with the device. Happy days! However, from time to time we run partner promotions with mobile providers. They have their own terms and conditions for gift delivery, so our next day delivery terms will not apply and they will have extra terms and conditions, check out the legal stuff for more details.
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Mobile legal stuff
Red Friday Free Gift: Purchase a Samsung Galaxy S24 128GB, Apple iPhone 14 128GB or a Google Pixel 8 pro 128GB between 12th of November & 2nd of December 2024 and you will receive a free pair of JBL Live Pro 2 (RRP €149.99). All Free Gifts are subject to availability, for limited period only and are provided at time of purchase with your delivery or on collection. All offers are subject to application check, availability, and contract. T&Cs apply. All offers correct as of 12/11/2024.
Mobile Unlimited
Offer: Mobile Unlimited for €20 a month for 12 months. €25 a month after offer. Offer closes 31/12/2024.
Mobile Unlimited SIM Only Plans: Contract can be cancelled at any time by providing 30 days' notice. Up to six mobile subscriptions per account. Maximum of one promotion per Mobile Number. Our plans include landline, mobile and non-geographic calls, texts and data within the Republic of Ireland. EU Roaming is also included. All of the inclusive minutes, texts and data in our plans can be used both within ROI and EU. All out of bundle national, international, premium, non-geographic and non-EU Roaming calls and texts will be charged at our standard rates. Click here for full terms and conditions.
Fair Usage Policy on Unlimited plans: Our Unlimited plans have a monthly allowance of 10,000 minutes and 10,000 SMS within ROI and EU. Unlimited Data in the ROI applies subject to the terms set out in our Acceptable Usage Policy which can be found here. 27GB data can be used per month when roaming in the EU after which surcharges will apply. Details of rates can be found here.
Customer Unlimited SIM
Offer: Customer Unlimited SIM for €20 a month while Virgin Media Broadband and/or TV is active. Offer closes 31/12/2024.
Pixel 8 Pro : GWP Pixel Buds Pro
Buy a new Google Pixel 8 Pro (subject to availability) from participating retailers, between 8th October 2024 (00:01 GMT) and 5th November 2024 (23.59 GMT) and receive a set of Pixel Buds Pro RRP: €240 (colour is subject to availability). The Pixel 8 Pro may be purchased on a mobile network contract or SIM free. To redeem this offer visit https://reward-promos.com/octoberoffer/ for full terms and conditions. Participants must be 18 or older and have a delivery address in Ireland. Max 2 per household. Max 8 per business. Employees of participating retailers are not eligible to take part.
Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or Republic of Ireland residents (18+) only or registered companies in the same. Purchase a new Samsung Galaxy S24, S24+, S24 Ultra, Galaxy Z Fold6 or Z Flip6 device (all colours/variants) (each a Promotion Product) from a Participating Retailer between 23/08/2024 – 03/10/2024 and claim a Samsung Galaxy Chromebook Go in Titan Grey by redemption. No cash alternative. To claim, Participants must visit samsungoffers.claims/chromebookgoGWP, upload proof of purchase and provide all other required information (Claim) within 30 days of purchase. Maximum 1 Claim per Promotion Product purchased (maximum 2 Claims per household) and a maximum of 10 Claims per company participant. See samsungoffers.claims/chromebookgoGWP for full Promotion terms.
Purchase a Google Pixel 7 between the 8th of Aug & 30th of sept and you will receive a free pair of Pixel Buds A-Series (RRP €99). All Free Gifts are subject to availability, for limited period only and are provided at time of purchase with your delivery or on collection. All offers are subject to application check, availability, and contract. T&Cs apply. All offers correct as of 13/08/2024
Purchase a Samsung Galaxy Z Fold 6 256GB or Samsung Galaxy Z Flip 6 256GB between the 8th of Aug & 30th of sept and you will receive a free pair of Samsung Galaxy buds 3 (RRP €189). All Free Gifts are subject to availability, for limited period only and are provided at time of purchase with your delivery or on collection. All offers are subject to application check, availability, and contract. T&Cs apply. All offers correct as of 08/08/2024
Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or Republic of Ireland residents (18+) only or registered companies in the same. Purchase a Galaxy S23 or S23 FE (each a Promotion Product) from a participating retailer between 07/08/2024 – 01/10/2024 and claim Galaxy Buds FE and €100 cashback by redemption. No cash alternative. To claim their cashback & Buds FE, Participants must visit samsungoffers.claims/summerofFE, upload proof of purchase and provide all other required information (Claim) within 30 days of purchase. Maximum 1 Claim per Promotion Product purchased (maximum 4 Claims per household) and a maximum of 10 Claims per company participant. See samsungoffers.claims/summerofFE for full Promotion terms.
Promoter: Samsung Electronics (UK) Limited. Republic of Ireland residents (18+) only or registered companies in the same. Purchase a selected Samsung product (Promotion Product) from a participating retailer between 05/06/2024 – 02/07/2024 and claim up to €220 cashback by redemption. Participants must visit www.samsungoffers.claims/aicashback to upload proof of purchase and provide all other required information (Claim). All Participants must claim within 45 days of purchase. Claim period closes on 16/08/2024. Maximum 1 Claim per Promotion Product purchased (maximum 4 Claims per household) and a maximum of 10 Claims per company participant. . Promotion Product only to be used under one cashback promotion run by the Promoter. See www.samsungoffers.claims/aicashback for full Promotion terms.
Customer Unlimited Multi-SIM
Offer: Customer Unlimited Multi-SIM €15 per month while Virgin Media Broadband and/or TV, and more than one Customer Unlimited Multi-Sim plan (applies to a maximum of 6 mobile subscriptions) Offer closes 31/12/2024.
Customer unlimited multi-SIM Plans: Available to new or existing Virgin Media Broadband and/or TV with more than one Customer Unlimited Sim active. Customer Unlimited Multi-SIM contract is separate to your Virgin Media Broadband and/or TV contract and you are billed separately for your Customer Unlimited Multi-SIM plan. Your Customer Unlimited Multi-SIM contract can be cancelled at any time by providing 30 days’ notice. Up to six mobile subscriptions per one active cable account. Maximum of one promotion per one mobile number. Promotion cannot be used in conjunction with any other mobile offer. Our plans include landline, mobile and non-geographic calls, texts and data within the Republic of Ireland. EU Roaming is also included. All of the inclusive minutes, texts and data can be used both within ROI and EU. All out of bundle national, international, premium, non-geographic and non-EU Roaming calls and texts will be charged at our standard rates. Click here for full SIM Only terms and conditions. Offer available to new or existing Virgin Media Broadband and/or TV Customers who avail of 2-6 mobile subscriptions only.
If you cancel your Virgin Media Broadband and/or TV, all active SIM plans will be charged at €25 per month, Mobile Unlimited terms and conditions can be found here.
If you cancel your Customer Unlimited Multi-Sim Plan, leaving one mobile subscription remaining, the remaining active sim will be charged at €20 per month, Customer Unlimited SIM terms and conditions can be found here.
Fair Usage Policy on Unlimited plans: Our unlimited plans have a monthly allowance of 10,000 minutes and 10,000 SMS within ROI and EU. Unlimited Data in the ROI applies subject to the terms set out in our Acceptable Usage Policy which can be found here. 27GB data can be used per month when roaming in the EU after which surcharges will apply. Details of rates can be found here.
Offer: Mobile Unlimited for €20 a month for 12 months. €25 a month after offer. Offer closes 31/12/2023. Contract can be cancelled at any time by providing 30 days' notice.
Fair Usage Policy: Unlimited plans have a monthly allowance of 10,000 minutes and 10,000 SMS within ROI and EU. Team Spirit has a monthly allowance of 300 minutes and 300 SMS within ROI and EU. Unlimited Data in the ROI applies subject to the terms set out in our Acceptable Usage Policy which can be found at virginmedia.ie/terms/usage-policy. 27GB data can be used per month when roaming in the EU after which surcharges will apply. Details of rates can be found on virginmobile.ie
Phone: If you purchase a mobile phone from Virgin Media, you must have an active Virgin Mobile plan for each phone. If you are an existing Virgin Mobile customer you may add a phone to your existing plan, the cost of your phone is on top of the price of your plan. Existing phone customers may upgrade their phone anytime once the balance of the existing phone has been paid off. Only one mobile phone purchase per transaction to a maximum of 4 per account.
Pressing pause on SIM price increases applies to mobile SIM only 30 day plans for new and existing customers excluding any customers currently in fixed term introductory ‘sales’ offer periods. Pressing pause on SIM price increase and will apply until 31 Dec 2023 only.
T&C’s apply. See virginmobile.ie All offers are subject to application check, availability, and contract. Information correct at 08/08/2024
Estimated Mobile network speeds
The estimated maximum upload and download speeds achievable at least once in any 24 hour period in realistic usage conditions by Virgin Mobile Subscribers are as follows :
Mobile internet speeds across a mobile network are never consistent due to the variable factors that may impact on the speed and service received by users. Mobile Internet service is influenced by a number of factors including but not limited to (a) the location of the user, (b) device capability (handset, modem/dongle), (c) distance of the user from the serving site, (d) the number of users active on the site, (e) location of the device if using indoors (f) topographical issues that arise in the case of valleys, mountainous terrain, trees, buildings and other obstructions. In the case of indoor use, advances in building insulation can also negatively impact service and speed.
Further information on the factors that can influence a users’ experience can be found here.
We will always do our very best to investigate and remedy any issues you are having with your mobile. If you are experiencing a continuous or regularly recurring discrepancy where the mobile speeds you are getting are not in accordance with our Estimated Speeds please contact us by calling 1908 or by email to customer.support@virginmedia.ie. We will do our best to resolve your issue in accordance with our Code of Practice. A continuous or regularly recurring discrepancy is one that happens over a period of time for example a one week period or longer and is established by a monitoring mechanism certified by ComReg. In the event we are unable to resolve your issue then you may be able to avail of one of the following remedies:
the right to change your service to one that works better for you;
a discount; or
you may be entitled to terminate your SIM only contract with no early termination fee applied.
Other legal remedies you may have include a claim for damages in respect of a breach of contract. Under Consumer Law (for example the Sale of Goods Acts, 1893 and 1980) remedies for breach of contract can include a remedy of the defect that led to the breach, or a right to rescind, or repudiate your contract. Where your claim is for €2,000 or less you can take your complaint to the Small Claims Court. Virgin Media’s liability is at all times limited in accordance with Clause 13 of our terms and conditions.
How can I upgrade my phone?
Already paid your phone off? There’s no need to wait, you can buy any of our top-of-the range devices today. We have all the latest phones from Apple, Samsung and more. And if you’re nearing the end of your phone contract or want to pay it off sooner, you can talk to our team today to pay off your balance before choosing your new phone with us.
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